Account and access
Sign-in, password reset, company access and account questions.
TENDER DESK SUPPORT
Get help with the account, opportunity, order or service you are working on.
Support covers both TeeDee BidOS and Registra. Tell us what you need help with and include the relevant order, opportunity or case reference where available.
SUPPORT AREAS
Choose the issue closest to what you need.
Opportunities
Help understanding an opportunity page, source link or matching path.
Orders and payments
Order references, payment status, duplicate-payment concerns and receipts.
BidOS services
Opportunity Analysis, Full Bid Preparation, submission readiness, pricing/BOQ support and document filling.
Registra services
Help with Registra registration, statutory filing, compliance administration, supplier/vendor onboarding, bookkeeping, business documents and managed compliance services.
Refunds and cancellations
Cancellation requests, refund information and payment corrections.